SHIPPING & RETURNS
Shipping Policy
Orders are typically processed and prepared for shipment within 3 business days after payment confirmation. Please note that order processing times may vary during peak seasons or due to unforeseen circumstances. Any delays will be communicated to you promptly.
Deliveries are made generally within 14 business days.
However, Shipments might be late due to customs issues.
Return & Exchange Policy
We are committed to providing quality products to our customers.
While we hope that you are always satisfied with your MUSON ARABIA purchase, we realize there are times that you may need to return a product. If you will need to return your product, please review the information below.
• Returns must be made within 5 days of your receipt date for a refund.
• Merchandise must be in its original, unopened, and unused condition.
• We regret that we do not refund original shipping costs and taxes with the return.
• You will be responsible for the return shipping & handling charges, which will not be refunded.
• Returns will be processed within 1-2 weeks of our office receiving your item.
Only items purchased on musonarabia.com may be accepted for a return. Items purchased from musoncosmetics.com cannot be returned or exchanged.
Please contact customer service with any questions by email at info@musonarabia.com or by phone at 0096176321551 (M-F 9AM-6PM)